Yokohama Off-Highway Tires America Inc. has created an online portal to help tire distributors and dealers manage their tire inventories.
"Our new business-to-business online order management system is a unique, 24/7, 360-degree tool that puts a dynamic tool in dealers' hands for ordering tires easily, checking inventory, monitoring order status, keeping track of invoices and credits, and much more," says Bruce Besancon, vice president of marketing for the company.
"And I mean this portal puts that global intelligence literally in dealers' hands, right on their phone as well as on their laptop or desktop," Besancon adds. "The new Yokohama Off-Highway Tires America B2B E-Commerce Portal is an innovative app that helps tire dealers deliver instant answers and order tires wherever they, and their customers, are. That's the extra edge they need to stay competitive and manage their inventory."
The portal includes these tools and features:
- 24/7 real-time product availability by warehouse;
- a searchable catalog by name, SKU number or size;
- quick-order features for speedy reordering;
- a container builder/tracker;
- automatic freight estimates for warehouse orders;
- an order/shipment status checker;
- invoice and credit insights; and
- portal access from a mobile device or computer.
"We are committed not just to getting tires into dealers' hands, but also providing them with tools and sales support that can help them grow and manage their business—especially when it comes to inventory," Besancon says. "The supply chain challenges of the past couple of years have illustrated just how important good inventory management and clear communications with suppliers can be.
"Our sales, customer service and field engineering staff are still providing the same great support as always," Besancon adds. "But the new Yokohama Off-Highway Tires B2B E-Commerce Portal will provide an added layer of service, with 24-hour access to order information and our inventory wherever they have internet."
Besancon says the online order management system includes features tailored to management, purchasing, sales, logistics, warehousing, marketing and accounts payable staff. The system builds on the company's popular Warranty Wizard, a mobile app that streamlines the warranty claim process.
Dealers interested in exploring the portal should contact their YOHTA sales rep.
