OTR Engineered Solutions has launched its new customer portal for online ordering.
The site, otrb2b.com, gives aftermarket customers the opportunity to place orders any time of day.
“OTR’s established company purpose is to make our customers’ lives easier, and this new portal technology is an example of living that purpose,” says Tom Rizzi, president and CEO of OTR Engineered Solutions.
With the new portal, customers have access to OTR’s full product offerings of tires, tubes, wheels, assemblies and rubber tracks across multiple industries. It was developed with enhanced search functions and offers real-time visibility of inventory.
“We want to make ordering as easy as possible for our customers,” says Mitch Mittlestadt, general manager of aftermarket at OTR.
“We know some people will still prefer calling our sales representatives or customer care team, which is great. But for those who prefer the time-saving convenience of ordering online, even after hours, this customer portal is just for them. We’ve made it extremely easy to use, and our vision is to connect our platform to our customers’ eProcurement systems in the near future.”
