January 2025

Skrypko Ievgen | Dreamstime.com
'Shops must have licensed techs and so quality work is now front and center — where it should have always been,' says Van Batenburg.
Retail

Why the Berlin Wall Matters in a Tire Store

Jan. 31, 2025
In order to keep the walls down in our industry, technicians, tire store owners and managers must be open-minded.
Lexi Majoros
'I hope you and your team join me by inspiring, guiding and motivating ourselves and others to make customers so happy with their experiences that a positive view of our industry takes shape,' says O'Connor.
Retail

How to Outperform the Status Quo

Jan. 28, 2025
While most customers view servicing their car as a negative experience, we can offer them a solution. I'd like to share a vision — something I call “the creedinme” — a system ...
Lexi Majoros
'I want you to standardize good employee behavior and good employer behavior at your dealership,' says McCarron.
Retail

Five Simple Rules for Success

Jan. 27, 2025
This should prove to be a decent year for the tire and automotive industry. Most economic signs outside of our control are pointing to steady growth or better.
Photo: Scott’s U-Save Tire & Auto Repair
Dave Bass, service manager at Scott’s U-Save Tire & Auto Repair store in Steiger, Ill., is celebrating his 40th anniversary with the dealership.
Retail

Secrets of Service Advisor Success

Jan. 17, 2025
Dave Bass has spent more than 40 years working at Scott's U-Save Tire & Auto Repair. He says two things are key to being an effective manager.
MTD
'Consumer deferment and trade-down have been consistent themes overall several months and we believe that the early signs of winter weather prompted consumers to rush to get caught up on vehicle maintenance and tire replacement ahead of the winter season,' says Healy.
Retail

Dealers Say Tier-Three Tires Remain in the Lead

Jan. 2, 2025
For the seventh straight month, independent tire dealers reported tier-three tires were the most in-demand.

More content from January 2025

Bookout Tire and Lube
At each anniversary celebration, Bookout invites current and past Bookout Tire and Lube employees to celebrate in the fun. Pictured are current and past employees, plus family members filling in for those who have passed.
Retail

Bookout Tire Celebrates 50 Years of Service, Customer Loyalty

Nov. 22, 2024
Like many tire dealers, Robert Bookout was introduced to the tire industry at a young age.