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  • November 2024

    • November 2024

    HM Motor Works
    According to Statista, 42.4% of the current U.S. population is either a Millennial or member of Gen Z. These consumers are very different from the Baby Boomers and Gen Xers who have come before them and in other ways, are different from each other.
    Retail

    How to Capture the Next Generation of Customers

    Kevin Rohlwing
    Nov. 20, 2024
    As an independent tire dealer, you are in the perfect position to create relationships with the next generation of customers.
    Chapel Hill Tire
    “We give a ton of autonomy to our store managers,” says Marc Pons (far right), president of Chapel Hill Tire, an 11-location dealership based in Chapel Hill, N.C. “But you first have to set that up within a framework.”
    Retail

    Chapel Hill Tire Believes in 'Extreme Ownership'

    Mike Manges
    Nov. 15, 2024
    "We give a ton of autonomy to our store managers," says Marc Pons, president of Chapel Hill (N.C.) Tire, in this MTD exclusive.
    MTD
    “Not every tire is going to be on the (CEC’s) approved list,” says Roy Littlefield IV, vice president of government affairs for the Tire Industry Association. “Dealers are going to be limited in what they can sell.'
    Retail

    Editorial: California Inches Toward Rolling Resistance Mandate

    Mike Manges
    Nov. 12, 2024
    There's good news - and bad news - on the California tire fuel efficiency mandate front. MTD Editor Mike Manges provides an update.
    MTD
    'As a leader, you can also cultivate other finishers within your organization,' says Doug Trenary.
    Retail

    Selling Requires You to Start and Finish Strong

    Doug Trenary
    Nov. 6, 2024
    There is a tendency in our fast-paced, tech-heavy world to rely on some new app or other technology to help us get to where we want to go.
    MTD
    The idea that it takes all day to re-charge an electric vehicle is 'mostly false,' says Craig Van Batenburg.
    Retail

    Know the Truth About EVs

    Craig Van Batenburg
    Nov. 5, 2024
    In this MTD exclusive, Craig Van Batenburg debunks 10 more electric vehicle myths.

    More content from November 2024

    MTD
    'My best advice is to develop a robust customer experience process and make sure your people have a pragmatic, zero-pressure process that makes it easy to gain the customer’s trust and additional business,' says Mike Townsend.
    Retail

    How to Up-Sell Without Pressuring Customers

    Mike Townsend
    Nov. 5, 2024
    Now more than ever, the American consumer feels an enormous amount of pressure.
    Photo: Bridgestone Americas Inc.
    “TIA already has a mission and a vision,” says Debra Hamlin, new Tire Industry Association (TIA) president. “I really feel that my role is to ensure that we, as a board, are aligned with that vision and mission and are prepared to move these forward, as new issues arise in the industry.”
    Suppliers

    New TIA President Debra Hamlin Talks Priorities

    Mike Manges
    Nov. 4, 2024
    New Tire Industry Association (TIA) President Debra Hamlin discusses her priorities for 2025, benefits of TIA membership and more.
    Photo: Yokohama Tire Corp.
    “We are seeing more specialized products in the market,” says Drew Dayton, senior product planning manager for consumer tire, Yokohama Tire Corp.
    Retail

    Consumer Tire Trends are Driven by Specialization

    Madison Gehring
    Nov. 4, 2024
    Whether designing products for electric vehicles or off-roading adventures, the name of the game in consumer tires these days is specialization.
    Photo: Pat Durham
    Hiring some outside organization isn’t necessarily required for planning and decision-making solutions. Who knows the organization better than the people invested in it?
    Retail

    The Seven Questions of Decison-Making

    J. Mark Jackson
    Nov. 3, 2024
    It sometimes seems like planning and decision-making is alchemy or magic and best left in the hands of consultants.
    Photo: MTD
    'The only way you can fight unfair stereotypes perpetuated about independent tire dealerships is by being anything but what’s shown in those inaccurate depictions,' says McCarron.
    Retail

    How to Capitalize on 'What's Next'

    Dennis McCarron
    Nov. 3, 2024
    When dealing with an unknown — in this case, the future of the automotive aftermarket and the tire industry — you are bound to make mistakes.
    22668110 | Vacclav| Adobe Stock
    Despite this election year’s uncertainty, the remainder of 2024 will defy the trend toward lower M&A activity.
    Retail

    Predicting 2025's Deal Environment

    Michael McGregor
    Oct. 31, 2024
    We’re already seeing prospective sellers we talked to three years ago reapproaching us to represent them for sale.
    Butler Tires and Wheels
    'Dealer commentary suggests consumer demand for passenger and light truck tires in the replacement market was positive on a net basis in September, compared to the prior year,' says Healy.
    Retail

    Tire Sellout Improves as Temperatures Fall

    John Healy
    Oct. 9, 2024
    Consumer deferment and trade-down have been consistent themes over the past several months, but dealers believe we may have seen that begin to soften.
    Mahone Tire Service
    Ted Mahone (center), owner of Mahone Tire in Marietta, Ohio, credits the longevity to a service-oriented approach and involvement in his community.
    Commercial Business

    How Mahone Tire Service Thrives on Family and Community

    Madison Gehring
    Sept. 24, 2024
    Mahone Tire Service, located in Marietta, Ohio, recently celebrated its 75th anniversary of being in business.
    MTD
    Turbo Wholesale Tires LLC displayed several of its new Rolling Big Power TBR tires during a recent open house event at the company’s Hammond, Ind., distribution center. (Pictured behind tire, JD Casas, Turbo's national sales manager, commercial.)
    Commercial Business

    Turbo Brings Rolling Big Power to TBR

    Mike Manges
    Sept. 23, 2024
    Turbo Wholesale Tires LLC’s Rolling Big Power brand isn’t just for light truck tires anymore.